Our Policies
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POLICIES

Age Requirement Policy

25 years of age, no exceptions. Anyone driving must be 25 regardless if they are the primary driver or the secondary, additional driver.

Insurance Policy

All renters must carry full coverage (comprehensive, collision and liability) insurance on their current car insurance policy, at the time of the rental, to rent from us. Liability limits must be at a minimum of 100000 / 300000 / 100000 to qualify. Your policy must be active with the same insurance company for a period of 3 months or more to qualify. We do not accept rental customers who have a high risk insurance rating (SR Rating). We do not accept insurance policies underwritten by Safe Auto, Eagle, Accurate, United Auto, Safeway, Unique, as well as several others. If you hold an insurance policy that is not well known, please call us and we can tell you if we accept it.  We do not sell any type of insurance coverage for any of our rental vehicles.

Payment/Damage Deposit Policy

A Damage Deposit must be placed prior to every rental, the amount will vary depending on the car but $2500 is the minimum. The following credit cards (including debit cards) are accepted for deposit: VISA, Master Card, and Discover. A damage deposit is an authorization against your credit card’s credit limit.  It effectively removes that amount of credit from your credit line during your rental period.  This authorization does not show up on your credit card statement as a charge, rather, it is just a hold.  At least 50% of the damage deposit must be placed onto a credit card.  There are no exceptions.  You can use more than one credit card.  Any credit card that is used MUST be valid and in the renter’s name.

Cancellation Policy

There is a $200.00 cancellation fee if the reservation is canceled between 10-14 days of the start of the rental. A 50% charge from the total rental price will apply if you cancel between 7-10 days. A 100% charge of the total rental price will be charged if the rental is canceled within 0-7 days of the rental start time.

Additional Drivers Policy

You may add ONE person to a rental for a fee of $75.00. Additional driver must be present at the time of the rental and must meet all of the qualifications as the primary renter.

Rental Day Requirements

Once you place a deposit and make a reservation with us, a reservation confirmation will be emailed out to you.  It will confirm your vehicle, rental date, times and costs.  It will not contain any personal information.  On the day of your rental, you will have to have 3 items on your possession:

1) Your valid driver’s license.
2) Your proof of insurance card.
3) The credit card(s) you used to make the payment(s) with.

If you do not have these 3 items with you at the time of the rental, WE WILL BE UNABLE TO RENT THE VEHICLE TO YOU due to insurance requirements. A moving violation ticket stubs will not be accepted as a driver’s license.  All renters must be present at the time of the rental.  We require that all first time renters to go through a short 10-15 minute orientation on the vehicle that they will be renting. This is done so that you will be familiar on how to operate the car in a safe and efficient manner.

Rates

All rates are subject to change without notice. Special Offers may expire at any time. We reserve the right to refuse/postpone rental due to severe weather,  past driving record or any other reason that may jeopardize your safety as well as that of the vehicle.

Your Driving Record

  • To qualify to rent from us, you cannot have been cited for any of the following within the last 3 years:
  • Reckless driving
  • Driving under the influence of a controlled substance (DWI or DUI)
  • Leaving the scene of an accident
  • Operating a vehicle without insurance
  • Possession of a stolen vehicle.

When you make a reservation with us, you authorize Elite Auto Shares to run a MVR report (Motor Vehicle Report) with the state to gather this information.

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